It's a good idea to log in even if you don't want to purchase anything. By logging in you can view previous orders, create a wish list etc.

6. Do you offer free shipping?

Yes, we do. The minimum order is $19.99. We only offer free shipping in the mainland USA (excludes Hawaii and Alaska). There is a choice for free shipping for all qualifying orders.

 7. I was shopping and couldn't finish my order. When I went back online it wasn't there. Why not?

The shopping cart saves information on 'cookies' or data bits on your computer. If your shopping cart did not save, you may be just browsing and not logged into your account. Or, your computer may not store cookies. If you clean out your cache, it will delete all cookies and temporary internet files. If you are browsing "in private" your computer will not save any data. If you switch browsers when you are in the storefront, it will not save your shopping cart. If you start an order on one computer, it will not open on another. Please return to the initial computer to find your shopping cart. Please always log in to your account.

8. How long does it take to receive my order? 

Our Prints and Frames are "Made on Demand". At times, due to circumstances beyond our control, such as waiting for frame molding or prints from the publishers, we may take 7 business days to complete orders. Occasionally items may at times be out of stock or temporarily unavailable. Please call the office with any questions on your order. Thank you.

9. How do I ship my order to another location or bill another location? 

These options are available when you place your order. Be sure to put in your own address as well as the "Ship to" address. Any billing must have a valid credit card or approved billing from that originating location and be authorized prior to shipping. 

10. Am I charged sales tax? 

The storefront automatically calculates your sales tax based on the sales tax rate of the state you are located in.
The tax is automatically added to your order.

11. How do I apply coupons codes?

There is a box during the checkout process that you can type a coupon code into. If you have more than 1 coupon code, please apply a code and then add the next code in.

 12. I'm having log-in issues. What do I do?

*If you have trouble logging in it may be from a variety of reasons. If you forgot your password, just click on 'Forgot your password?' and enter the email address you used when you signed up for the account. Then click 'continue'. You will see this message: "Thank you, you will receive an e-mail in the next 5 minutes with instructions for resetting your password. If you don't receive this e-mail, please check your junk mail folder or contact us for further assistance."

Please try to keep your active account up to date for the best service by updating any change of address etc.

If you have a question that is not answered here, please do not hesitate to call us, we would love to hear from you. Also, if you have any comments or suggestions we would love to hear those too.